Job Description
We are seeking a dynamic and experienced Hotel General Manager to lead our Columbus, Ohio property. If you are a results-driven leader with a passion for hospitality and a track record of driving revenue and guest satisfaction, we want to meet you.
As the General Manager, you will be responsible for the overall operation of the hotel, ensuring financial targets are met while maintaining the highest standards of service excellence. We offer a competitive salary package, comprehensive benefits, and a supportive team environment.
Why Join Us?
- Competitive salary and performance bonuses.
- Comprehensive health, dental, and vision insurance.
- Employee discount on hotel stays and dining.
- Professional development opportunities.
Responsibilities
- Operational Leadership: Oversee the daily operations of the front desk, housekeeping, maintenance, and food & beverage departments.
- Financial Management: Manage the hotel's P&L, budgeting, forecasting, and cost control measures to ensure profitability.
- Guest Relations: Ensure 100% guest satisfaction by personally interacting with guests and resolving any issues promptly and professionally.
- Staff Management: Recruit, train, schedule, and supervise staff to foster a positive, high-performance work environment.
- Marketing: Develop and implement local marketing strategies to drive occupancy and revenue.
- Compliance: Ensure all health, safety, and regulatory standards are strictly followed.
Qualifications
- Minimum of 5 years of progressive experience in hotel management, including at least 2 years in a supervisory role.
- Proven experience managing P&L and driving revenue growth.
- Strong knowledge of hospitality software systems (e.g., Opera, Micros) is preferred.
- Excellent verbal and written communication skills.
- Ability to work flexible hours, including nights, weekends, and holidays.
- A valid driver's license and professional appearance.