Job Description
Are you looking for a rewarding career in hospitality with the flexibility of daily pay? Premier Guest Services is currently hiring enthusiastic Front Desk Agents to join our team in Charlotte, NC. We are committed to providing a welcoming environment for our guests and a supportive atmosphere for our employees.
As a Front Desk Agent, you will be the first point of contact for our guests, ensuring a smooth and memorable experience from check-in to check-out. We offer a competitive hourly wage, daily pay options, and comprehensive training for those new to the industry.
Why Join Us?
• Daily Pay: Get paid faster than ever.
• No Experience Required: We provide full on-the-job training.
• Growth Opportunities: Clear paths for career advancement within the company.
Responsibilities
- Greet and welcome guests warmly upon arrival, ensuring a positive first impression.
- Check guests in and out efficiently using property management software.
- Answer incoming phone calls and emails promptly and professionally.
- Manage guest requests, such as room service, housekeeping, and maintenance issues.
- Process payments and handle cash transactions accurately.
- Assist with general lobby maintenance and keeping the front desk area organized.
Qualifications
- A friendly, outgoing personality with a strong customer service focus.
- Excellent verbal communication and interpersonal skills.
- Basic computer literacy and ability to learn new software quickly.
- Reliable attendance and punctuality are a must.
- Ability to stand for extended periods and work in a fast-paced environment.