Job Description
Are you a polished and professional individual looking to make a great first impression? Premier Hospitality Solutions is currently hiring a dedicated Front Desk Agent for our hotel in Columbus, Ohio. We pride ourselves on exceptional guest service and offer a competitive compensation package, including the option for daily pay.
As a Front Desk Agent, you will be the face of our hotel, ensuring our guests have a comfortable and memorable stay. We are looking for someone who is organized, reliable, and enthusiastic about hospitality.
Why Join Us?
- Daily Pay Option: Get paid when you work, not when your paycheck arrives.
- Competitive Pay: Earn between $18.00 and $22.00 per hour.
- Growth Opportunities: Clear career paths within our expanding hotel network.
Responsibilities
- Check guests in and out efficiently, verifying registration data and collecting payments.
- Answer incoming calls and emails promptly to respond to guest inquiries and requests.
- Manage the front desk operations, including handling reservations and room assignments.
- Resolve guest complaints or issues in a calm and professional manner to ensure satisfaction.
- Assist with housekeeping coordination and daily maintenance tasks as needed.
- Maintain a clean and welcoming reception area at all times.
Qualifications
- High school diploma or GED required.
- Previous experience in a front desk or hospitality role is preferred but not required.
- Strong computer skills and proficiency with Property Management Systems (PMS).
- Excellent verbal communication and interpersonal skills.
- Ability to work flexible hours, including weekends and holidays.
- Must be reliable and able to pass a background check.