Job Description
We are seeking a professional and welcoming Front Desk Agent to join our dynamic team in the heart of Indianapolis. If you are looking for a role that offers flexibility, competitive pay, and the chance to make every guest feel like family, apply today! We offer Daily Pay options so you can access your earnings when you need them.
Our hotel is a beacon of comfort and service in the city, and we need a detail-oriented individual to help us maintain our high standards of hospitality.
Responsibilities
- Greet and welcome guests warmly upon arrival with a smile.
- Manage check-in and check-out processes efficiently using property management software.
- Answer and direct phone calls promptly and professionally.
- Handle guest inquiries and resolve complaints with a positive attitude.
- Process payments and maintain accurate financial records.
- Assist with concierge services and local area recommendations.
Qualifications
- Previous hospitality experience is a plus.
- Strong communication and interpersonal skills.
- Proficiency in MS Office and property management systems.
- Ability to stand for extended periods and lift light boxes (up to 25 lbs).
- High school diploma or equivalent required.