Job Description
Join Kansas City's premier hospitality destination as a Front Desk Agent with daily pay! Grand Plaza Hotel & Suites offers competitive wages, flexible scheduling, and immediate compensation for top-tier customer service professionals. Located in the vibrant Crossroads Arts District, our luxury hotel provides a dynamic work environment with growth opportunities into management and guest experience roles.
Why Work With Us? • Same-day pay via debit card • Free parking & meal discounts • Comprehensive training program • Health benefits (after 90 days) • Hotel room discounts worldwide
Responsibilities
- Deliver exceptional guest check-in/out experiences with efficiency and warmth
- Manage reservations, room assignments, and billing inquiries
- Handle guest requests for amenities and local recommendations
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Resolve guest concerns promptly and professionally
- Upsell hotel services and promotional packages
- Maintain clean and organized front desk area
Qualifications
- High school diploma or equivalent required
- 1+ years hospitality or customer service experience preferred
- Proficient in hotel management software (Opera/Micros)
- Strong communication and problem-solving skills
- Ability to work flexible shifts including nights/weekends
- Basic math and cash handling abilities
- Valid Missouri driver's license (if required for local errands)
- Positive attitude and teamwork-oriented mindset