Job Description
Are you a welcoming personality looking for immediate income? Memphis Metropolitan Suites is seeking a dynamic Front Desk Agent to join our award-winning team. We offer the Daily Pay option, meaning you can access your earnings instantly without waiting for a traditional bi-weekly cycle.
As the face of our hotel, you will ensure our guests have a memorable stay in the heart of Memphis. We pride ourselves on exceptional customer service and provide a supportive environment for our staff.
Responsibilities
- Check guests in and out efficiently, ensuring all necessary paperwork is completed accurately.
- Answer incoming calls and manage the front desk console to respond to inquiries promptly.
- Process payments and handle cash, credit cards, and digital transactions securely.
- Maintain a clean, organized, and welcoming lobby area for all visitors.
- Assist guests with local recommendations, directions, and special requests.
- Manage reservation systems and update guest information as needed.
Qualifications
- High school diploma or GED equivalent required.
- Previous experience in hospitality or customer service is preferred but not mandatory.
- Strong communication skills and a friendly, professional demeanor.
- Ability to multitask in a fast-paced environment.
- Basic computer proficiency and typing skills.
- Must be able to stand for extended periods and lift moderate weights.