Job Description
Join our award-winning team at the Oakland Grand Hotel and elevate the guest experience during our busiest weekend shifts. We're seeking dynamic hospitality professionals to deliver exceptional service while enjoying competitive pay and flexible scheduling. This is your opportunity to work in a vibrant downtown location while building a rewarding career in the heart of Oakland's thriving hospitality scene.
Responsibilities
- Deliver exceptional guest service during weekend check-in/check-out procedures
- Manage room assignments and reservation systems efficiently
- Address guest inquiries and resolve issues promptly
- Coordinate with housekeeping and maintenance teams
- Process payments and manage cash transactions accurately
- Maintain lobby standards and public area cleanliness
- Assist with event setup and special guest requests
Qualifications
- Previous hotel or customer service experience preferred
- Strong communication and interpersonal skills
- Ability to work weekends, holidays, and flexible shifts
- Basic computer literacy and reservation system knowledge
- High school diploma or equivalent required
- Physical ability to stand for extended periods
- Problem-solving skills and attention to detail