Job Description
Join the vibrant hospitality scene at Grand Horizon Hotel, Miami's premier oceanfront destination! We're seeking dynamic Front Desk Agents to deliver exceptional guest experiences while enjoying the flexibility of daily pay. As the first point of contact, you'll embody our commitment to luxury service in a fast-paced, rewarding environment. Daily pay available after 5 shifts! Enjoy competitive compensation, free parking, and career growth opportunities in Miami's thriving tourism industry.
Responsibilities
- Check guests in/out efficiently using hotel management systems
- Manage reservations and room assignments with precision
- Resolve guest inquiries and complaints promptly
- Process payments and maintain accurate billing records
- Coordinate with housekeeping and maintenance teams
- Upsell hotel amenities and local attractions
- Maintain a professional, welcoming lobby environment
Qualifications
- Minimum 1 year hotel front desk experience required
- Proficiency in Opera or similar property management systems
- Exceptional communication and conflict resolution skills
- Ability to multitask in high-pressure situations
- Basic knowledge of Miami tourism and attractions
- Flexible availability including nights/weekends
- Valid Florida driver's license preferred
- Bilingual (English/Spanish) highly desirable