Job Description
Join the vibrant team at our historic hotel in the heart of New Orleans! We are currently seeking a friendly and professional Front Desk Agent to be the first point of contact for our guests. Experience the unique charm of the Crescent City while enjoying the benefits of daily pay and a supportive work environment.
As a Front Desk Agent, you will play a crucial role in ensuring our guests have an unforgettable stay. We offer competitive wages, opportunities for advancement, and a dynamic work culture. If you are passionate about hospitality and customer service, we want to meet you.
Responsibilities
- Greet guests warmly and check them in/out efficiently.
- Provide local New Orleans recommendations and assistance.
- Answer phone calls and respond to guest inquiries promptly.
- Handle guest complaints and issues with empathy and professionalism.
- Maintain the cleanliness and organization of the front desk area.
- Process payments and handle cash transactions accurately.
Qualifications
- High school diploma or equivalent required.
- Previous experience in hospitality or customer service is preferred.
- Strong communication and interpersonal skills.
- Ability to work flexible hours, including weekends and holidays.
- Friendly demeanor with a professional attitude.