Job Description
Launch your hospitality career with Grand Plaza Hotel in sunny Los Angeles! We're seeking passionate individuals to join our dynamic team as Front Desk Agents. No experience required – we provide comprehensive training to set you up for success. Enjoy competitive pay, benefits, and the opportunity to work in one of California's most vibrant cities.
As a Front Desk Agent, you'll be the face of our luxury hotel, delivering exceptional guest experiences while handling check-ins, reservations, and inquiries. If you're a people person with a positive attitude and want to grow in hospitality, this is your perfect entry point!
Responsibilities
- Provide exceptional guest service during check-in/check-out processes
- Manage room reservations and ensure accurate guest records
- Respond promptly to guest inquiries and special requests
- Process payments and handle billing transactions efficiently
- Coordinate with housekeeping and maintenance teams
- Maintain a clean, organized front desk environment
- Utilize hotel management systems and basic office equipment
Qualifications
- No experience required – training provided!
- High school diploma or equivalent
- Outstanding communication and customer service skills
- Basic computer literacy and ability to learn new systems
- Positive attitude and problem-solving mindset
- Flexibility to work evenings, weekends, and holidays
- Ability to stand for extended periods and lift 25 lbs