Job Description
Join our dynamic team at Grand Hospitality Group as a Front Desk Agent in the heart of New York City! We're seeking energetic professionals to deliver exceptional guest experiences with our revolutionary daily pay system. Enjoy flexible shift work while earning cash daily – no more waiting for bi-weekly checks! Our premium Manhattan location offers unparalleled growth opportunities in the hospitality industry.
Why Choose Us?
- Daily pay via instant bank transfer
- Flexible day/night/weekend shifts
- Comprehensive training program
- Employee discounts on NYC attractions
- Fast-paced career advancement
Responsibilities
- Efficiently manage guest check-in/check-out processes
- Handle phone reservations and walk-in inquiries
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Provide local area recommendations and assistance
- Resolve guest complaints with professionalism
- Ensure lobby area remains pristine and welcoming
- Utilize property management software (Opera)
Qualifications
- High school diploma or equivalent required
- 1+ years hospitality or customer service experience
- Strong communication and conflict resolution skills
- Ability to work flexible shifts (nights, weekends, holidays)
- Proficiency with basic computer applications
- Valid New York State ID or driver's license
- Professional appearance and demeanor
- Ability to stand for extended periods