Job Description
Join our dynamic team as a Front Desk Agent at Oakland Hospitality Group! We're seeking enthusiastic individuals with no prior experience to provide exceptional guest experiences. Enjoy the flexibility of daily pay and start your career in hospitality today. We offer comprehensive training, career growth opportunities, and a supportive work environment in the heart of Oakland.
As a Front Desk Agent, you'll be the first point of contact for our guests, ensuring seamless check-ins, managing reservations, and creating memorable stays. Perfect for students, career changers, or anyone seeking flexible work with immediate compensation.
Responsibilities
- Handle guest check-in/check-out procedures efficiently
- Manage reservations and room assignments
- Process payments and maintain accurate billing records
- Respond to guest inquiries and resolve issues promptly
- Coordinate with housekeeping and maintenance teams
- Operate hotel management software and POS systems
- Uphold cleanliness and professional standards at the front desk
Qualifications
- No prior experience required - we provide full training
- High school diploma or equivalent (GED)
- Strong communication and customer service skills
- Basic computer proficiency
- Ability to work flexible shifts including weekends
- Attention to detail and organizational skills
- Positive attitude and problem-solving mindset