Job Description
Join our award-winning team as a Front Desk Agent where your hard work pays daily! We're seeking energetic, customer-focused individuals to create memorable experiences for our guests. No hospitality experience required – we provide comprehensive training to launch your career in the dynamic San Jose hospitality scene. Enjoy competitive pay, flexible scheduling, and a supportive work environment that values your growth.
Responsibilities
- Deliver exceptional guest service through check-in/check-out procedures
- Manage reservation systems and room assignments efficiently
- Handle guest inquiries with professionalism and problem-solving skills
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards and safety protocols
Qualifications
- High school diploma or equivalent (GED)
- Strong communication and interpersonal skills
- Basic computer proficiency (MS Office, reservation systems)
- Ability to work flexible shifts including nights/weekends
- Positive attitude and willingness to learn
- Attention to detail and organizational abilities