Job Description
Join our award-winning team at Grand Hotel Indianapolis and launch your hospitality career! No prior experience needed – we provide comprehensive training for motivated individuals passionate about exceptional guest service. Enjoy competitive pay, flexible scheduling, and growth opportunities in a vibrant downtown setting. Perfect for career changers, recent graduates, and hospitality newcomers!
Responsibilities
- Deliver outstanding guest experiences through personalized service
- Manage check-in/check-out procedures efficiently
- Handle guest inquiries and resolve concerns promptly
- Maintain clean and organized lobby/public areas
- Process reservations and manage room assignments
- Collaborate with housekeeping and maintenance teams
- Uphold brand standards and safety protocols
- Assist with special events and VIP requests
Qualifications
- High school diploma or equivalent (GED accepted)
- Strong communication and interpersonal skills
- Ability to work weekends, evenings, and holidays
- Basic computer proficiency (reservation systems)
- Positive attitude with service-oriented mindset
- Physical ability to stand/walk for extended periods
- Attention to detail and problem-solving skills
- Willingness to learn and adapt quickly