Job Description
Join our dynamic team at Premier Hospitality Group as a Front Desk Agent and experience the excitement of Washington DC's hospitality scene! We're seeking charismatic professionals to deliver exceptional guest experiences while enjoying the unique benefit of daily pay – no more waiting for weekly checks! Our luxury downtown hotel offers competitive compensation, comprehensive training, and a supportive environment where your smile and dedication are valued.
As the first point of contact for our international guests, you'll embody our commitment to excellence while building lasting relationships. Enjoy flexible scheduling options, career advancement opportunities, and a vibrant work culture in the nation's capital. Apply today to start earning tomorrow!
Responsibilities
- Provide exceptional guest check-in/check-out services with warm hospitality
- Manage reservations and room assignments efficiently using hotel software
- Handle guest inquiries, requests, and complaints with professionalism
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams for seamless operations
- Uphold brand standards through consistent service delivery
- Assist with concierge services and local recommendations
Qualifications
- High school diploma or equivalent required
- Previous hotel or customer service experience preferred
- Strong communication and interpersonal skills
- Proficiency with property management systems (e.g., Opera, Fidelio)
- Ability to multitask in a fast-paced environment
- Basic mathematical skills for financial transactions
- Flexible availability including nights, weekends, and holidays
- Positive attitude with problem-solving aptitude