Job Description
Join Washington DC's premier luxury hotel as a Front Desk Agent and experience the future of hospitality with daily pay! We're seeking dynamic professionals to deliver exceptional guest experiences while enjoying the flexibility of daily compensation. This is your chance to build a rewarding career in one of the world's most vibrant cities, where every day brings new opportunities to shine.
Responsibilities
- Manage check-in/check-out procedures for premium hotel guests
- Process reservations and optimize room assignments using Opera PMS
- Handle guest inquiries with personalized service solutions
- Coordinate with housekeeping and maintenance teams for seamless operations
- Execute upselling strategies to enhance revenue and guest satisfaction
- Maintain accurate billing records and payment processing
- Resolve guest concerns with professionalism and discretion
Qualifications
- Minimum 1 year hotel front desk or hospitality experience
- Proficiency in property management systems (Opera, Fidelio)
- Exceptional communication and conflict resolution skills
- Ability to multitask in fast-paced environments
- Valid Washington DC hospitality certification preferred
- Flexible availability including weekends and holidays
- Basic knowledge of local attractions and transportation