Job Description
Join our award-winning hospitality team at Grand Horizon Hotels in Sacramento, CA! We're seeking energetic Front Desk Agents with daily pay options to deliver exceptional guest experiences. Enjoy flexible scheduling, competitive hourly rates, and instant earnings through our daily pay program. Perfect for students, professionals, and anyone seeking immediate income without waiting for weekly paychecks.
Responsibilities
- Check in/out guests efficiently while maintaining accuracy in reservation systems
- Handle guest inquiries and resolve complaints with professionalism
- Process payments and manage billing transactions securely
- Coordinate with housekeeping and maintenance departments for guest requests
- Perform nightly audits and report discrepancies to management
- Maintain a clean and organized front desk environment
- Upsell hotel amenities and services to enhance guest satisfaction
Qualifications
- High school diploma or equivalent required
- Previous hotel or customer service experience preferred
- Proficiency in property management systems (e.g., Opera, Amadeus)
- Strong communication and conflict resolution skills
- Ability to multitask in a fast-paced environment
- Basic math and cash handling abilities
- Flexible availability including nights, weekends, and holidays
- Valid California driver's license (if required for local errands)