Job Description
Join our dynamic hospitality team as a Front Desk Agent in Dallas, Texas! Enjoy the flexibility of daily pay and shift-based work while delivering exceptional guest experiences. We're seeking energetic professionals to manage check-ins, handle reservations, and ensure seamless operations at our premium downtown location. Perfect for those seeking immediate compensation and work-life balance in the heart of Dallas.
Responsibilities
- Manage guest check-in/check-out procedures with precision
- Process payments and maintain accurate financial records
- Answer multi-line phones and direct guest inquiries
- Coordinate with housekeeping and maintenance teams
- Handle reservation modifications and cancellations
- Uphold brand standards for cleanliness and presentation
- Resolve guest concerns promptly and professionally
Qualifications
- High school diploma or equivalent required
- 1+ years hospitality or customer service experience
- Proficiency with hotel management software (Opera, etc.)
- Exceptional communication and interpersonal skills
- Ability to work flexible shifts (mornings, evenings, weekends)
- Strong attention to detail and problem-solving abilities
- Basic math and cash handling proficiency
- Valid Texas driver's license (if required for errands)