Job Description
Join Hospitality Elite as a Front Desk Agent and experience the freedom of daily pay while serving guests in the heart of Dallas! We're seeking energetic professionals to manage front desk operations with exceptional customer service. This shift-based role offers competitive hourly rates with same-day pay, perfect for individuals seeking flexible, rewarding hospitality careers. Work in a dynamic environment where your smile and efficiency make every guest's stay memorable.
Responsibilities
- Check guests in/out efficiently using PMS systems
- Manage reservation inquiries and room assignments
- Process payments and maintain accurate billing records
- Handle guest complaints with professionalism and empathy
- Coordinate with housekeeping and maintenance teams
- Perform nightly audits and shift reports
- Uphold brand standards and safety protocols
Qualifications
- 1+ years front desk or hospitality experience
- Proficiency with Opera, Fidelio, or similar PMS
- Exceptional communication and conflict resolution skills
- Ability to work flexible shifts (nights, weekends, holidays)
- Basic math and cash handling accuracy
- Texas hospitality certification preferred
- Fluency in English; Spanish a plus