Job Description
Join our award-winning team at Grand Bay Hotel Tampa as a Front Desk Agent with revolutionary daily pay! We're seeking charismatic hospitality professionals to deliver exceptional guest experiences while enjoying the flexibility of same-day compensation. This is your chance to launch a rewarding career in luxury hospitality without waiting for traditional pay cycles. Our downtown Tampa location offers stunning waterfront views and access to Florida's vibrant tourism scene.
Responsibilities
- Check in/out guests with efficiency and personalized service
- Manage reservations and room assignments using Opera PMS
- Handle guest inquiries and resolve complaints diplomatically
- Process payments and maintain accurate billing records
- Coordinate with housekeeping and maintenance teams
- Upsell hotel amenities and local attractions
- Maintain security protocols and guest confidentiality
Qualifications
- High school diploma or equivalent
- 1+ years hotel front desk or customer service experience
- Proficiency in property management systems (Opera preferred)
- Exceptional communication and conflict resolution skills
- Flexible availability including nights/weekends/holidays
- Basic math and cash handling abilities
- Valid Florida driver's license preferred
- Ability to stand for extended periods