Job Description
Are you a natural people person with a passion for hospitality? We are seeking a dedicated Entry Level Front Desk Agent to join our dynamic team in the heart of Jacksonville, FL. This is an excellent opportunity for someone looking to launch or advance their career in the service industry.
As the first point of contact for our guests, you will set the tone for their entire experience. We pride ourselves on delivering exceptional service, and we need a friendly, organized, and professional individual to represent our brand.
Why Join Us?
- Competitive salary of $15 - $18 per hour.
- Comprehensive benefits package including health, dental, and vision.
- Generous employee discounts.
- Career growth opportunities within the hospitality sector.
Don't miss this chance to grow your career in a vibrant city. Apply today!
Responsibilities
- Greet and welcome guests with a warm, professional demeanor upon arrival.
- Manage the front desk operations, including answering phones, emails, and managing the switchboard.
- Handle incoming and outgoing mail and packages efficiently.
- Assist with guest check-ins and check-outs, processing payments and maintaining accurate records.
- Maintain a clean and organized reception area and common spaces.
- Resolve guest inquiries and complaints promptly to ensure high satisfaction levels.
- Collaborate with other departments to ensure seamless guest experiences.
Qualifications
- High school diploma or GED required.
- Previous experience in customer service, hospitality, or reception is preferred but not required for this entry-level role.
- Strong verbal communication and interpersonal skills.
- Proficiency in basic computer applications and office equipment.
- Ability to multi-task and prioritize tasks in a fast-paced environment.
- A positive attitude and a genuine desire to help others.