Job Description
Join our award-winning team as a Front Desk Agent and launch your hospitality career! We're seeking energetic, guest-focused individuals to create memorable experiences at our premium downtown Chicago location. No prior experience required – we provide comprehensive training and career growth opportunities. Enjoy competitive pay, benefits, and a dynamic work environment in one of America's top hospitality destinations.
Responsibilities
- Check in/out guests efficiently using our property management system
- Manage reservations and optimize room assignments
- Handle guest inquiries and resolve service issues promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Upsell hotel amenities and services
- Maintain a pristine front desk area appearance
Qualifications
- High school diploma or equivalent (required)
- Exceptional communication and interpersonal skills
- Strong problem-solving abilities under pressure
- Proficiency with basic computer systems
- Flexible availability including nights/weekends/holidays
- Professional appearance and demeanor
- Valid work authorization in the US
- Basic math and cash handling skills