Job Description
Join our dynamic team at Grand City Hotels as a Part-Time Front Desk Agent in Louisville! We're seeking energetic individuals to deliver exceptional guest experiences during flexible shifts. This role is perfect for students, night owls, or anyone seeking a vibrant hospitality career with competitive pay and growth opportunities. Enjoy a supportive environment where your people skills shine!
Responsibilities
- Manage seamless check-in/check-out processes for guests
- Handle reservations and room assignments efficiently
- Resolve guest inquiries with exceptional service standards
- Process payments and maintain accurate billing records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards through professional communication
- Monitor security protocols and access control
Qualifications
- High school diploma or equivalent required
- Previous customer service experience preferred
- Strong communication and problem-solving abilities
- Flexibility to work evenings, weekends, and holidays
- Basic computer proficiency with reservation systems
- Ability to multitask in fast-paced environments
- Positive attitude and teamwork mentality