Job Description
Join our award-winning team at Harbor View Hotel, where exceptional guest experiences begin! We're seeking enthusiastic Front Desk Agents to be the first point of contact for our international clientele. This entry-level position offers comprehensive training, career advancement opportunities, and a vibrant work environment in downtown Tampa. Enjoy competitive pay, flexible shift schedules, and employee benefits including health insurance and complimentary accommodation stays.
Responsibilities
- Check-in/out guests efficiently using our property management system
- Manage reservations and room assignments with precision
- Handle guest inquiries and resolve complaints with professionalism
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards through exceptional service delivery
- Assist with valet parking and concierge services as needed
Qualifications
- High school diploma or equivalent required
- Previous hospitality experience preferred but not required
- Strong communication and interpersonal skills
- Proficiency in basic computer applications
- Ability to work flexible shifts (nights, weekends, holidays)
- Professional appearance and positive attitude
- Valid Florida driver's license for valet duties
- Ability to stand for extended periods