Job Description
Are you a people-person looking for a rewarding opportunity in the heart of Kansas City? The Grand Plaza Hotel is seeking enthusiastic, part-time associates to join our dynamic hospitality team.
We pride ourselves on delivering exceptional guest experiences and fostering a culture of excellence. If you thrive in a fast-paced environment and enjoy making guests feel at home, we want to meet you.
Why Join Us?
- Competitive hourly wage starting at $18.00
- Flexible scheduling to fit your lifestyle
- Employee discounts on dining and spa services
- Opportunities for professional growth within the brand
Take the next step in your hospitality career with us today.
Responsibilities
- Greet and welcome guests with a warm, professional demeanor upon arrival.
- Assist with check-in and check-out procedures efficiently and accurately.
- Maintain the cleanliness and organization of the front desk and public areas.
- Answer incoming calls and respond to guest inquiries via email or chat promptly.
- Process payments and handle cash transactions with strict attention to detail.
- Collaborate with housekeeping and maintenance teams to ensure room readiness.
- Handle guest complaints or special requests with empathy and problem-solving skills.
Qualifications
- High school diploma or GED equivalent preferred.
- Previous experience in customer service, hospitality, or retail is a plus.
- Strong verbal communication skills and a positive attitude.
- Ability to work a flexible schedule, including weekends and holidays.
- Proficiency with basic computer applications and property management systems.
- Reliable transportation and a valid driver's license.
- Ability to stand for extended periods and lift moderate weights.