Job Description
Join our award-winning team at Grand Hospitality Group as a Front Desk Agent and kickstart your career in hospitality! We're seeking enthusiastic entry-level professionals with no experience to deliver exceptional guest experiences at our premier Louisville location. Enjoy comprehensive training, career growth opportunities, and a supportive team environment. If you're passionate about creating memorable moments and possess excellent communication skills, this is your perfect entry point into the hospitality industry.
Responsibilities
- Warmly greet and assist all guests with check-in/check-out processes
- Manage reservations and room assignments efficiently
- Handle guest inquiries and resolve concerns promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Operate property management systems and office equipment
- Uphold brand standards through exceptional service delivery
Qualifications
- No prior experience required - we provide full training!
- High school diploma or equivalent
- Outstanding communication and interpersonal skills
- Strong customer service orientation
- Ability to multitask in a fast-paced environment
- Basic computer proficiency
- Positive attitude and team collaboration mindset
- Flexible availability including weekends/holidays