Job Description
Join our award-winning team at the Grand Plaza Hotel in downtown Minneapolis! We're seeking passionate weekend hospitality professionals to deliver exceptional guest experiences while enjoying competitive pay and a vibrant work culture. Perfect for students, second earners, or career changers seeking weekend flexibility. Our state-of-the-art facility offers complimentary meals, staff discounts, and opportunities for advancement. Be part of Minneapolis' premier hospitality destination!
Responsibilities
- Provide exceptional guest service at check-in, check-out, and throughout the guest stay
- Manage room assignments and coordinate with housekeeping for seamless operations
- Handle guest inquiries, requests, and resolve complaints with professionalism
- Process payments and maintain accurate financial transaction records
- Monitor hotel security and safety protocols during weekend shifts
- Collaborate with dining, valet, and maintenance teams for integrated service
- Assist with special events and weekend group check-ins
Qualifications
- Previous hotel or hospitality experience preferred but not required
- Strong communication and interpersonal skills
- Ability to work weekends and holidays reliably
- Basic computer proficiency and POS system knowledge
- High school diploma or equivalent required
- Valid Minnesota hospitality certification a plus
- Ability to stand/walk for extended periods
- Attention to detail and problem-solving abilities