Job Description
Join our award-winning hospitality team as an Entry-Level Front Desk Agent at Memphis Grand Hotel! We're seeking passionate individuals with no prior experience to deliver exceptional guest experiences in the heart of downtown Memphis. If you're a people person with a positive attitude and desire to grow in hospitality, we'll provide comprehensive training to launch your career. Enjoy competitive pay, flexible scheduling, and opportunities for advancement within our luxury property.
Responsibilities
- Warmly greet and register guests with genuine hospitality
- Manage check-in/check-out procedures efficiently using PMS software
- Handle guest inquiries and resolve concerns promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Operate switchboard and manage reservation systems
- Maintain a clean and organized front desk area
Qualifications
- No prior experience required - we train motivated candidates!
- High school diploma or equivalent required
- Proficient with basic computer applications
- Exceptional communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Strong problem-solving abilities
- Professional appearance and demeanor
- Flexible availability including weekends/holidays