Job Description
Join our award-winning team at Oceanview Hospitality Group as a Front Desk Agent! We're seeking enthusiastic individuals to deliver exceptional guest experiences at our premium downtown Jacksonville location. This entry-level role offers comprehensive training, career advancement opportunities, and a dynamic work environment with competitive pay and benefits. If you're passionate about hospitality and ready to grow with us, apply today!
Responsibilities
- Check guests in/out efficiently using hotel management systems
- Manage reservations and room assignments
- Handle guest inquiries and resolve concerns promptly
- Process payments and maintain accurate billing records
- Coordinate with housekeeping and maintenance teams
- Perform daily audits and report discrepancies
- Uphold brand standards for cleanliness and professionalism
Qualifications
- High school diploma or equivalent required
- Basic computer proficiency with MS Office Suite
- Strong communication and interpersonal skills
- Ability to work flexible shifts (evenings, weekends, holidays)
- Attention to detail and problem-solving abilities
- Customer service experience preferred
- Must be able to stand for extended periods