Job Description
Are you looking to start your career in the dynamic hospitality industry? Apex Hospitality Group is seeking a friendly and organized Front Desk Agent to join our team in Fresno, CA.
This is an entry-level position designed for individuals with no prior experience who possess a strong work ethic and a passion for service. We offer comprehensive training and a supportive environment to help you grow professionally.
Why You’ll Love Working Here:
- Competitive Pay: Earn between $18.00 and $22.00 per hour.
- No Experience Required: We provide on-the-job training for all new hires.
- Growth Opportunities: Clear career progression paths within our organization.
- Modern Environment: Work in a brand-new, state-of-the-art facility.
If you are a reliable, outgoing individual ready to start a rewarding career, we want to meet you!
Responsibilities
- Provide a warm and professional welcome to guests and visitors upon arrival.
- Manage the front desk operations, including answering multi-line phones and directing calls efficiently.
- Process guest check-ins and check-outs accurately using property management software.
- Handle general inquiries, resolve complaints, and ensure high levels of customer satisfaction.
- Maintain the cleanliness and organization of the reception area, lobby, and common spaces.
- Perform light administrative duties such as filing, data entry, and mail handling.
- Assist with room assignments and coordinate with housekeeping as needed.
Qualifications
- No prior front desk or hospitality experience required; we train the right candidates.
- High school diploma or GED equivalent.
- Excellent verbal communication and interpersonal skills.
- Basic computer literacy (typing, email, and Microsoft Office Suite).
- Strong problem-solving abilities and attention to detail.
- A professional appearance and a friendly, positive attitude.