Job Description
Join our award-winning hospitality team as a Front Desk Agent at Grand Plaza Hotel! No experience? No problem! We provide comprehensive training for motivated individuals ready to start their career in customer service. Enjoy flexible part-time hours in downtown Indianapolis while delivering exceptional guest experiences. Perfect for students, career changers, or anyone seeking a welcoming entry point into the hospitality industry.
Responsibilities
- Check in/out guests efficiently using hotel management systems
- Manage reservations and room assignments
- Respond to guest inquiries and resolve issues promptly
- Process payments and handle cash transactions accurately
- Coordinate with housekeeping and maintenance teams
- Maintain a clean and organized front desk area
- Upsell hotel services and amenities to guests
Qualifications
- No prior experience required - we train you!
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Basic computer proficiency
- Punctual and reliable with flexible availability
- Positive attitude and problem-solving mindset
- Ability to work weekends and holidays
- Valid ID for background check