Job Description
Join Our Dynamic Team at Harbor View Hospitality!
We are seeking a friendly, professional, and organized Front Desk Agent to join our Long Beach location. If you are looking for an entry-level opportunity with growth potential and a supportive work environment, we want to hear from you. We provide comprehensive training, so no prior experience is necessary.
As the face of our organization, you will ensure every guest feels welcomed and valued from the moment they arrive. This role is perfect for individuals looking to kickstart their career in the hospitality industry.
Responsibilities
- Greet and welcome guests with a warm, professional smile and a friendly demeanor.
- Manage the front desk operations, including answering multi-line phones and routing calls promptly.
- Handle incoming inquiries via email and in person with patience and accuracy.
- Assist with administrative tasks such as data entry, filing, and scheduling appointments.
- Maintain a clean, organized, and welcoming reception area at all times.
- Process payments and handle minor cash handling responsibilities.
- Collaborate with the team to ensure smooth daily operations.
Qualifications
- High School Diploma or equivalent required.
- No prior front desk experience is required; we teach you everything you need to know.
- Strong verbal and written communication skills.
- Proficiency with Microsoft Office Suite and basic computer navigation.
- Ability to multi-task effectively in a fast-paced environment.
- Professional appearance and a positive, service-oriented attitude.
- Reliable transportation is required.