Job Description
Launch your hospitality career with Grand Hospitality Group! We're urgently hiring Front Desk Agents for our premium downtown Portland location. No experience required – we provide comprehensive training and career growth opportunities. Join our award-winning team and become the first impression for our international guests.
Enjoy competitive benefits, flexible scheduling, and a dynamic work environment in Portland's vibrant hospitality scene. Perfect for career changers and recent graduates!
Responsibilities
- Guest check-in/check-out procedures with exceptional service
- Reservation management and room assignment coordination
- Answering multi-line phone systems and directing inquiries
- Processing payments and maintaining accurate guest records
- Collaborating with housekeeping and maintenance teams
- Resolving guest concerns with empathy and efficiency
- Managing key card systems and security protocols
Qualifications
- No prior experience required – training provided!
- Strong communication and interpersonal skills
- Basic computer proficiency (MS Office, reservation systems)
- Exceptional customer service orientation
- Ability to multitask in fast-paced environments
- Professional appearance and positive attitude
- Availability to work weekends, holidays, and evenings