Job Description
Are you a people person with a passion for hospitality? The Ritz-Carlton New Orleans is seeking a friendly and professional Front Desk Agent to join our dynamic team.
As the first point of contact for our guests, you will set the tone for their stay. We offer a competitive salary, comprehensive benefits, and a chance to grow your career in one of the world's most vibrant cities.
Why Join Us?
- Competitive Entry-Level Salary
- Medical, Dental, and Vision Insurance
- Employee Discounts on Dining and Spa Services
- Career Advancement Opportunities
Responsibilities
- Check guests in and out of the hotel efficiently and accurately.
- Answer inquiries about hotel services and local attractions.
- Process payments and handle cash transactions.
- Maintain a clean and organized front desk area.
- Handle guest complaints or special requests with a positive attitude.
Qualifications
- High school diploma or GED equivalent.
- Previous customer service experience is a plus, but not required.
- Strong computer literacy and typing skills.
- Professional appearance and grooming standards.
- Excellent verbal and written communication skills.