Job Description
Join our award-winning team as a Front Desk Agent and become the welcoming face of our luxury hotel in Columbus! We're seeking enthusiastic individuals with a passion for hospitality to deliver exceptional guest experiences. No prior experience required – we provide comprehensive training to help you succeed. Enjoy competitive pay, flexible scheduling, and opportunities for growth in the heart of Ohio's vibrant capital. If you're a people person ready to start your hospitality journey, apply today!
Responsibilities
- Efficiently check guests in/out using property management systems
- Manage reservations and provide local attraction recommendations
- Resolve guest inquiries with professionalism and empathy
- Process payments and maintain accurate financial records
- Coordinate with housekeeping/maintenance departments
- Uphold brand standards through consistent service delivery
- Assist with VIP arrivals and special requests
Qualifications
- High school diploma or equivalent required
- Outstanding communication and interpersonal skills
- Strong attention to detail and organizational abilities
- Basic computer literacy and willingness to learn systems
- Positive attitude and customer service focus
- Ability to multitask in fast-paced environments
- No experience necessary – full training provided
- Must be available to work weekends/holidays