Job Description
Join our dynamic hospitality team at Grand Plaza Hotel and kickstart your career in the thriving Chicago hotel industry! No experience required – we provide comprehensive training for motivated individuals eager to grow in the hospitality sector. Enjoy competitive pay, flexible scheduling, and opportunities for advancement in one of America's most vibrant cities.
Responsibilities
- Deliver exceptional guest service at the front desk, check-in/check-out processes
- Assist with housekeeping coordination and room status management
- Handle guest inquiries and resolve service issues promptly
- Support daily operations including bell services and luggage assistance
- Maintain cleanliness and organization of public areas
- Collaborate with team members to ensure seamless guest experiences
Qualifications
- High school diploma or equivalent (GED)
- Strong communication and interpersonal skills
- Ability to work flexible shifts including weekends/holidays
- Basic computer literacy and comfort with reservation systems
- Positive attitude and customer service mindset
- Reliable transportation to downtown Chicago location