Job Description
Join our award-winning team as a Front Desk Agent and kickstart your hospitality career! We're seeking energetic, customer-focused individuals to create memorable guest experiences at our downtown Columbus location. No prior experience required – we provide comprehensive training to ensure your success. Enjoy competitive pay, benefits, and a supportive work environment where your smile makes a difference every day.
Responsibilities
- Manage guest check-in/check-out processes efficiently
- Handle reservations and modify booking details
- Address guest inquiries and resolve concerns promptly
- Process payments and maintain accurate records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards through exceptional service
Qualifications
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Proficient in basic computer applications
- Ability to multitask in a fast-paced environment
- Prior customer service experience preferred but not required
- Flexible availability including weekends and holidays