Job Description
Join our award-winning team at Harborview Hotels & Resorts as a Front Desk Agent! We're seeking enthusiastic individuals with a passion for hospitality to create memorable guest experiences in sunny San Diego. No prior experience required – we provide comprehensive training to launch your career in luxury hospitality. Enjoy competitive pay, benefits, and a vibrant work environment in America's Finest City.
Responsibilities
- Deliver exceptional guest service through personalized check-in/check-out experiences
- Manage reservations and room assignments using our property management system
- Handle guest inquiries and resolve issues with professionalism and empathy
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams for seamless operations
- Uphold brand standards through cleanliness and attention to detail
- Act as a local ambassador for San Diego attractions and events
Qualifications
- High school diploma or equivalent (college students welcome)
- Exceptional communication and interpersonal skills
- Strong problem-solving abilities and customer-focused mindset
- Proficiency with basic computer applications
- Ability to multitask in a fast-paced environment
- Punctual and reliable with a positive attitude
- No experience necessary – training provided!
- Must be available to work weekends and holidays