Job Description
Join our award-winning luxury hotel in Atlanta's vibrant heart as a Part-Time Front Desk Agent! Be the first point of contact for discerning guests, delivering exceptional service that creates unforgettable experiences. We offer competitive pay, flexible scheduling, and a dynamic team environment where your hospitality skills shine. Perfect for students or professionals seeking a rewarding part-time role in Georgia's thriving tourism industry. Apply today to become part of our legacy of excellence!
Responsibilities
- Provide exceptional guest check-in/check-out experiences with warm professionalism
- Manage reservations, room assignments, and billing inquiries with precision
- Address guest concerns promptly and escalate issues to management when necessary
- Collaborate with housekeeping, valet, and maintenance teams for seamless operations
- Maintain accurate records of guest preferences and special requests
- Utilize hotel management systems efficiently (e.g., Opera, PMS)
- Uphold brand standards and safety protocols at all times
Qualifications
- 1+ years of front desk or hospitality experience preferred
- Exceptional communication and interpersonal skills
- Proficiency in hotel management systems and basic MS Office
- Ability to multitask in a fast-paced environment
- Strong problem-solving and conflict resolution abilities
- High school diploma or equivalent; college students welcome
- Flexible availability including weekends and holidays
- Basic knowledge of Atlanta attractions and transportation