Job Description
Join our prestigious oceanfront resort and deliver exceptional guest experiences! We're seeking energetic professionals to fill immediate front desk positions at our AAA Four-Diamond property in Miami Beach. Enjoy competitive pay, flexible scheduling, and career growth opportunities in a dynamic hospitality environment. Start immediately – no waiting period! Apply today to become part of our award-winning team.
Responsibilities
- Check in/out guests efficiently using Opera property management system
- Manage reservations and room assignments with precision
- Resolve guest inquiries and service requests promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Upsell hotel amenities and dining experiences
- Maintain lobby area appearance and security protocols
Qualifications
- Minimum 1 year hotel front desk experience
- Proficiency with PMS systems (Opera preferred)
- Exceptional communication and problem-solving skills
- Ability to work flexible shifts including weekends/holidays
- Multilingual (Spanish/Portuguese) strongly preferred
- Miami-Dade County hospitality certification or ability to obtain
- High school diploma or equivalent required