Job Description
Join our award-winning team at Grand Plaza Hotel in the heart of downtown San Antonio! We're seeking passionate hospitality professionals to deliver exceptional guest experiences. Enjoy competitive pay, flexible scheduling, and immediate start opportunities. Benefits include: complimentary hotel stays, meal discounts, and advancement programs. Apply today and start your career in hospitality tomorrow!
Responsibilities
- Check in/out guests efficiently using hotel management systems
- Manage reservations and modify bookings in real-time
- Address guest inquiries and resolve service concerns promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Upsell hotel amenities and local attractions
- Maintain a clean and organized front desk area
Qualifications
- Previous hotel or customer service experience preferred
- Strong communication and conflict resolution skills
- Proficiency with PMS systems (Opera, Delphi)
- Ability to work flexible shifts including nights/weekends
- Basic math and cash handling abilities
- Valid Texas driver's license (if required for errands)
- High school diploma or equivalent
- Spanish bilingualism a plus