Job Description
Join our award-winning team as a Front Desk Agent where your exceptional customer service skills will shine! We're seeking enthusiastic individuals to create memorable guest experiences in our luxury San Jose property. No prior experience required – we provide comprehensive training for motivated candidates ready to kickstart their hospitality career.
Enjoy competitive pay, flexible scheduling, and opportunities for advancement in a dynamic environment. Perfect for career changers, recent graduates, or anyone seeking a rewarding role in the heart of Silicon Valley. Apply today and start your journey with us!
Responsibilities
- Warmly welcome and check in/out guests with efficiency and professionalism
- Manage reservations and room assignments using our proprietary PMS system
- Handle guest inquiries, complaints, and special requests with empathy
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams for flawless operations
- Uphold brand standards and safety protocols at all times
- Assist with concierge services and local area information
Qualifications
- No experience required – we train all team members
- High school diploma or equivalent (GED)
- Strong communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Basic computer proficiency
- Positive attitude and problem-solving mindset
- Availability to work weekends, evenings, and holidays
- Valid work authorization in the United States