Job Description
Join our award-winning Seattle team as a Front Desk Agent! We're seeking charismatic professionals to deliver exceptional guest experiences in the heart of the Emerald City. This immediate-hire opportunity offers competitive pay, comprehensive benefits, and career growth in a luxury hospitality environment. If you thrive in fast-paced settings and pride yourself on creating memorable moments, apply today!
Responsibilities
- Check in/out guests efficiently using property management systems
- Manage reservations and optimize room allocations
- Resolve guest inquiries with prompt, personalized solutions
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Upsell premium services and amenities
- Ensure compliance with safety and security protocols
Qualifications
- 1+ years hospitality or customer service experience
- Proficiency with Opera or similar PMS software
- Exceptional communication and conflict resolution skills
- Ability to multitask in high-pressure situations
- Valid Washington State Food Handler's Card (or willingness to obtain)
- Flexible availability including nights/weekends
- Basic math and cash handling aptitude