Job Description
Join our award-winning downtown Fort Worth hotel as a Front Desk Agent and become the heart of our guest experience! We're seeking enthusiastic professionals to deliver exceptional service in a luxury setting. Immediate openings available for candidates ready to make an impact in the hospitality industry. Enjoy competitive pay, comprehensive benefits, and career growth opportunities in one of Texas's most vibrant cities. Apply today to start your journey!
Responsibilities
- Manage check-in/check-out processes with precision and efficiency
- Handle guest inquiries and resolve issues promptly
- Process payments and manage billing transactions
- Coordinate with housekeeping and maintenance teams
- Maintain accurate reservation records
- Upsell hotel amenities and services
- Ensure lobby area remains pristine and welcoming
Qualifications
- Minimum 1 year hotel front desk experience
- Exceptional communication and interpersonal skills
- Proficiency in hotel management software
- Strong problem-solving abilities
- Ability to work flexible shifts (nights, weekends, holidays)
- High school diploma or equivalent required
- Bilingual (English/Spanish) preferred