Job Description
Join our dynamic team at Grand Horizon Hotels as a Front Desk Agent and be the first point of contact for our valued guests! We're seeking energetic, customer-focused professionals to deliver exceptional hospitality experiences during flexible shift schedules. If you thrive in fast-paced environments and possess a passion for service, this immediate hire opportunity is your chance to grow with a premier hospitality brand.
Responsibilities
- Check guests in/out efficiently using hotel management systems
- Manage reservations and room assignments with precision
- Respond to guest inquiries and resolve service concerns promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards through professional communication
Qualifications
- High school diploma or equivalent required
- 1+ years customer service or hospitality experience
- Proficiency in hotel property management systems
- Exceptional communication and problem-solving skills
- Flexibility to work evenings, weekends, and holidays
- Basic knowledge of Philadelphia tourism assets preferred