Job Description
Join our dynamic team at Baltimore's premier hospitality destination as a Front Desk Agent! We're seeking motivated individuals with no prior experience to deliver exceptional guest experiences. Enjoy competitive weekly pay, comprehensive training, and career growth opportunities in the heart of Baltimore. Perfect for career changers, recent graduates, and hospitality newcomers!
Responsibilities
- Provide warm, professional check-in/check-out services for guests
- Manage reservations and room assignments using hotel software
- Address guest inquiries and resolve service issues promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards and safety protocols
- Assist with concierge services and local recommendations
Qualifications
- No experience required - we provide full training!
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Basic computer proficiency
- Professional appearance and positive attitude
- Ability to multitask in a fast-paced environment
- Flexibility to work evenings/weekends
- Valid work authorization in the US