Job Description
Launch Your Hospitality Career Today in Kansas City!
Grand Hospitality Group is seeking energetic Front Desk Agents to join our award-winning team immediately. No experience required – we provide comprehensive training! As the first point of contact for our guests, you'll create memorable experiences while developing valuable skills in customer service, operations, and team collaboration.
Our Kansas City location offers a dynamic work environment with growth opportunities, competitive benefits, and a supportive culture. If you're a people person ready to thrive in a fast-paced setting, apply now and start your journey with us!
Responsibilities
- Deliver exceptional guest service during check-in/out processes
- Manage reservations and room assignments accurately
- Handle guest inquiries and resolve issues promptly
- Process payments and maintain financial records
- Coordinate with housekeeping and maintenance teams
- Operate hotel management systems efficiently
- Uphold brand standards through professional appearance
Qualifications
- No experience required – full training provided!
- Strong communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Basic computer literacy and comfort with technology
- Customer-focused mindset with problem-solving abilities
- Flexible availability including weekends and holidays
- High school diploma or equivalent