Job Description
Join our award-winning team at Oceanview Hospitality Group as a Front Desk Agent and become the first point of contact for our valued guests. We're seeking a charismatic professional to deliver exceptional service at our premier Virginia Beach location. This immediate hire opportunity offers competitive pay, comprehensive benefits, and career growth in the heart of Virginia's coastal hospitality scene.
Responsibilities
- Check in/out guests efficiently using Opera property management system
- Manage reservations and optimize room inventory
- Resolve guest inquiries with prompt, personalized solutions
- Process payments and maintain accurate billing records
- Coordinate with housekeeping and maintenance teams
- Upsell hotel amenities and local attractions
- Maintain pristine front desk appearance
Qualifications
- 1+ years hospitality or customer service experience
- Proficiency with PMS systems (Opera preferred)
- Exceptional communication and problem-solving skills
- Ability to multitask in fast-paced environments
- Flexible availability including nights/weekends
- Valid Virginia driver's license
- Basic first aid/CPR certification (or willingness to obtain)
- Positive attitude with genuine passion for hospitality