Job Description
Join our dynamic team at Indianapolis Hospitality Group as a Front Desk Agent! We're seeking energetic, customer-focused individuals to deliver exceptional guest experiences at our downtown location. No prior experience required – we provide comprehensive training to kickstart your hospitality career. Enjoy competitive pay, flexible scheduling, and opportunities for growth in one of Indianapolis' premier hospitality destinations.
Responsibilities
- Deliver exceptional customer service during guest check-in/check-out processes
- Manage reservations and room assignments efficiently
- Handle guest inquiries and resolve service issues promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Operate hotel management systems and basic office equipment
- Uphold brand standards and safety protocols
Qualifications
- High school diploma or equivalent required
- Strong communication and interpersonal skills
- Basic computer proficiency with willingness to learn systems
- Ability to work flexible shifts including nights/weekends
- Professional appearance and positive attitude
- Attention to detail and problem-solving abilities
- No prior experience necessary – training provided