Job Description
Join our dynamic hospitality team as a Front Desk Agent at Grand Plaza Hotel in Albuquerque! We're seeking friendly, energetic individuals to deliver exceptional guest experiences. No prior experience required – we provide comprehensive training. Enjoy competitive pay, flexible schedules, and opportunities for career growth in the heart of New Mexico's vibrant tourism industry. Apply now and start your journey in hospitality!
Responsibilities
- Check in/out guests efficiently using hotel management systems
- Manage reservations and room assignments accurately
- Assist with guest inquiries, requests, and issue resolution
- Process payments and maintain financial transaction records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards and safety protocols
- Perform night audit duties as assigned
Qualifications
- No experience required – training provided
- High school diploma or equivalent
- Strong communication and customer service skills
- Basic computer proficiency
- Ability to work flexible shifts including nights/weekends
- Detail-oriented with organizational abilities
- Positive attitude and problem-solving mindset
- Valid New Mexico driver's license (if required for errands)